Leisure Villas just got more customer friendly.
As of now, we have a customer portal for our 55+ communities.
If you are a homebuyer in one of our active adult communities, then you can more easily track the progress of your home purchase.
Why a Customer Portal?
Over the years, the construction industry has developed a bad reputation. Leisure Villas is committed to making your homebuying experience a pleasure. We know that moving can be daunting and stressful. That is why we’ve been working towards providing you with a better experience.
Part of that is communication. We’ve partnered with BuilderTrend, an online software solution company for managing construction. With them, we’ll be able to keep everyone in the loop. This means that if the contractor has a schedule change, causing your closing date to change, your sales person and you get to know immediately. Most things can be dealt with if we have enough time to plan for them. This way, even if something comes up, you will have no surprises.
Involving you in the process
Our sales people can easily take pictures and upload them to your portal. Especially if you’re an out of state buyer, it’s nice to see the actual construction phases of your new home. Sometimes it’s just fun to show your family.
But the portal is also interactive. Through it, you can highlight your favorite options and upgrades, so that when you meet with our complimentary professional design team, you already have a good idea of the direction you want to go in.
From there, you can finalize your options and see the updated pricing.
Better warranty response and documentation
This new customer portal is not just for homebuyers. This is also for those who’ve recently bought and are now living in their new home.
We strive to build the best quality home possible, but occasionally there is still a warranty request that gets made. Instead of calling it in or handing a paper to someone and hoping that it doesn’t get lost or slip between the cracks, you can now request that warranty online via your portal.
It will remain there until the issue is resolved. No more stressing over an overdue warranty call or wondering if anything ever got addressed.
Warranty is not the only thing that gets documented on your portal. We will also store your contract and the HOA rules for you to review at your convenience. Everything related to the purchase of your new home in one of our splendid 55+ communities is just a click away.
Continuing to be Utah’s best homebuilder for people 55 and older.
For nearly twenty years, we’ve been Utah’s choice builder for active 55+ communities. We are growing and providing more communities in more Utah cities than ever before.
As we grow, we want to ensure that you, the customer, have the best experience you’ve ever had with a homebuilder. Nobody in Utah builds neighborhoods as nice as ours. We have been and will continue to be the leader in active adult living.
Visit one of our sales representatives today to learn more about your personal customer portal.